Channels
Connect the channels your customers reach you on: email, WhatsApp, Facebook Messenger, Instagram, and the chat widget on your own site.
6 articles
Connecting WhatsApp Business
Connect a WhatsApp Business account so customer messages, including delivery and read status, appear directly in your Alps Inbox.
1 minInstalling the Chat Widget on Your Website
Add the Alps chat widget to your site with a single script tag, or use one of the official SDKs for React, Vue, iOS, Android, and more.
1 minSetting Up BIMI for Your Email Brand Icon
Upload your logo as BIMI so it appears next to your emails in supporting inboxes, and understand the format your logo needs to be in.
2 minCustomizing Your Widget's Appearance
Match the chat widget to your brand: colors, launcher position, team identity, welcome message, and an optional status page link.
1 minConnecting Facebook Messenger and Instagram
Bring Facebook Messenger and Instagram direct messages into your Alps Inbox alongside every other channel.
1 minConnecting an Email Channel
Verify a sending domain and connect an email address so support emails flow straight into your Alps Inbox.
1 min