Alps AI
Set up an AI agent that answers customers using your own knowledge base, control what it can access, and decide when it should hand off to a human.
3 articles
Training Your AI Agent on Your Knowledge Base
Control what your AI agent learns from: your published help center, custom Q&A pairs, uploaded documents, and crawled websites.
1 minConfiguring AI Escalation Rules
Decide when your AI agent should hand a conversation off to a human, and which inbox it should land in.
1 minSetting Up Your AI Agent
Give your AI agent a name, a persona, and a description of your business so it represents your brand accurately in every conversation.
1 min