Tickets
Track structured work with its own queue, statuses, and comments, separate from the live conversation feed, and link tickets to conversations or external tools like Trello and Asana.
3 articles
Linking Tickets to Conversations
Connect a ticket to the conversation it came from, so the full context stays one click away no matter which view your team is working in.
1 minCreating and Managing Tickets
Understand how the ticket queue works, its statuses, and how to filter, comment on, and track activity for a ticket.
1 minLinking Tickets to Trello or Asana
Turn a ticket into a linked task in Trello or Asana so engineering or ops work happens in the tool your team already uses, while staying connected back to the original ticket.
1 min