Alps

Creating Product Guides

1 min readAug 21, 20261 views

In this article

Build video-based guides, called playlists, and publish them so customers can walk through a task visually instead of reading a wall of text.

Some things are easier to show than to explain in writing. Guides let you build short video walkthroughs, grouped into a playlist, so customers can see exactly how to do something instead of following written steps alone.

Building a guide

Create a playlist and add the video content that walks through your task. Guides work well for anything that's awkward to describe purely in text, a multi-step setup process, or a feature with a lot of visual detail.

Publishing and archiving

Like articles, a guide has draft and published states, so you can build and review it before it's visible to customers, and archive it later if it becomes outdated.

Where to find it

Guides isn't in the main sidebar yet. Reach it by going to /guides in your Alps workspace, and consider bookmarking it if your team creates guides regularly.

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